Refund policy

Return & Refund Policy

At BloomCycle, customer satisfaction is important to us.

Due to the nature of our wellness products, we do not accept returns or exchanges on any orders once they have been shipped.

However, if your order is lost in transit, arrives damaged, or you experience an issue with delivery, our support team is here to help. Please contact us within 30 days of the expected delivery date with your order number and details of the issue.

Eligible situations may include:

  • Package marked as delivered but not received
  • Lost packages
  • Damaged items received
  • Incorrect items received

Our team will review each case individually and work with you to find an appropriate solution, which may include a replacement or refund when applicable.

To report an issue, please contact our customer support team with your order information and any relevant photos or documentation.

BloomCycle reserves the right to deny claims that cannot be verified or that fall outside the guidelines outlined above.